ARCADIER BUSINESS SERVICES

Complete suite of support services to ensure the success of your marketplace

Accelerate your marketplace business with services spanning design, deployment and post-launch operations.

Maximise your return on investment
with Business Services that supports
your marketplace growth lifecycle

Arcadier offers marketplace expertise and services to bring you the best practices in platform design, that will optimise your marketplace performance and drive operational efficiency.

Plan and Design

BUSINESS REQUIREMENTS CONSULTING

  • Save implementation time by planning early with Arcadier's Marketplace Experts to align your business needs, processes and technical systems with Arcadier's platform capabilities.
  • Work with Arcadier Solution Experts to ensure you maximise the platform's capabilities for a successful project delivery.

DESIGN THINKING WORKSHOP

  • Begin your marketplace project with a better understanding of the design principles behind building a marketplace.
  • Learn best practices from Arcadier's Marketplace Experts through a workshop to bring your project vision to life.

Develop and Deploy

MIGRATION
SUPPORT

  • Minimise business downtime and the risk of data loss while shifting from your existing platform to Arcadier's platform.
  • Our Development Specialists can support your data transfer and develop an optimal migration plan.

STRATEGIC
ARCHITECTURE ADVISORY

  • Business or industry regulators may require you to meet higher technology, security or compliance requirements.
  • Our Arcadier Solution Architects can help you define possible architectural alternatives to ensure your marketplace platform meets these demands effectively.

CODE
AUDIT

  • Ensure your customisations, third party applications and integrations are well-implemented with a technical review.
  • Arcadier’s Development Specialists can conduct a comprehensive review of the code base created by your developers to ensure your project is well-built.

Operate and Scale

CUSTOMER
SUPPORT

  • Good customer support is important to the success of your marketplace and you may need help with that.
  • Arcadier can provide outsourcing services for customer service support to help handle live chats and email support services on your marketplace.

CONTENT
MANAGEMENT

  • To build and maintain trust on your marketplace, it is important that the data provided by your vendors are updated accurately and comply with your requirements.
  • Arcadier can support you by loading and managing the content provided by your vendor partners.

MARKETPLACE
TRAINING AND WORKSHOPS

  • Upskill your employees or business partners so they can efficiently operate on your Arcadier-powered marketplace.
  • Arcadier offers system management training workshops to help your teams better operate your marketplace.