Our Updates

Incident Report

Be notified with every update

We will be doing our scheduled planned update to Arcadier Marketplaces on 21 November 2018 to apply new enhancements and fixes to the platform for a better experience. There might be intermittent outage on the 21st of November (Wednesday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2018-11-21 12:30:08

We will be doing our scheduled planned update to Arcadier Marketplaces on 24 October 2018 to apply new features, enhancements and fixes to the platform for a better experience. There might be intermittent outage on the 24th of October (Wednesday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2018-11-21 12:30:19

We will be doing our scheduled planned update to our Arcadier Marketplaces to apply enhancements and fixes to the platform for a better experience. We seek your understanding in this period and hope to serve you better. Do contact us at hello@arcadier.com if you are facing any issues.   Read More

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2018-09-18 11:12:12

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 9.00am to 11.00am (GMT +8) 28th August, Tuesday.   Read More

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2018-08-28 10:19:30

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 10.00am to 11.00am (GMT +8) 7th June, Thursday.   Read More

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2018-07-12 17:28:47

PayPal payments were temporarily suspended due to a verification process from their end. All PayPal payments have been resolved and resumed normal service.   Read More

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2018-05-15 15:17:33

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 10.00am to 12.00pm (GMT +8) 30th April, Monday.   Read More

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2018-04-30 11:30:28

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 9.00am to 11.00am (GMT +8) 27th March, Tuesday.   Read More

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2018-03-27 12:35:48

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 9.00am to 11.00am (GMT +8) 16th January, Tuesday.   Read More

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2018-01-16 11:50:32

There will be some maintenance on our servers and there might be some intermittent outage experienced from 11.00am to 1.30pm (GMT +8) 29th December, Friday   Read More

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2017-12-29 13:32:10

We will be doing an OS update of our software and there might be some intermittent outage experienced from 12.00pm to 12.05pm (GMT +8) 13th December, Wednesday   Read More

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2017-12-13 12:29:28

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 8.00am to 10.00am (GMT +8) 13th November, Friday   Read More

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2017-12-13 12:28:32

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 8.00am to 11.00am (GMT +8) 10th October, Friday   Read More

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2017-10-10 12:03:41

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 9.00am to 11.00am (GMT +8) 12th September, Tuesday   Read More

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2017-09-12 11:22:48

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 10.00am to 2.00pm (GMT +8) 21th July, Friday   Read More

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2017-07-21 14:29:28

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 9.00am to 11.00am (GMT +8) 16th June, Friday   Read More

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2017-06-16 10:21:06

Arcadier Marketplace users were experiencing intermittent outage. Issue lasted for less than 40min before normal service was resumed.   Read More

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2017-06-16 14:42:49

The servers were facing intermittent loading issues on a small amount some freemium marketplaces due to the Google Ads integration. Affected users may face slow loading times or error 503s   Read More

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2017-06-14 12:21:48

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 10.00am to 3.00pm (GMT +8) 9th May, Tuesday   Read More

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2017-05-09 04:40:47

We are currently experiencing difficulties with the facebook login APIs, you may still login to your marketplace using Google IDs.   Read More

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2017-04-26 11:52:43

Google maps location for the item details page is currently unavailable. The location value is still stored however we are facing some issues with the display.   Read More

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2017-04-21 12:13:01

Servers were facing slow performance we apologize for any inconvenience caused.   Read More

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2017-04-09 11:07:40

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 9.00am to 1.00pm (GMT +8) 7th April, Friday   Read More

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2017-04-07 14:25:39

We are currently experiencing difficulties with the facebook login APIs, you may still login to your marketplace using Google IDs.   Read More

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2017-04-07 12:30:39