Priced to be your platform partner, not your cost problem.
Scoped to your deployment & definitions of success. We do not default to transaction fees. There are no feature gates. No surprises.
Pricing Components
01
Core Setup & Configuration
The foundational work to get your marketplace configured, connected, and ready to go across two environments (staging & production). Add environments as needed.
One-time fee
02
Marketplace Platform
Ongoing platform access to full API access, webhooks, admin portal, all core updates & patches. No feature ceiling.
Monthly · Scoped to your Growth
03
Management & Maintenance
Platform monitoring, updates, security patches and fixes. An ongoing relationship with our Client Success team.
Monthly · Scoped to your Complexity
04
Technical Support
Direct access to Arcadier’s technical team for queries, ad-hoc development support and integration guidance. Use what you need, when you need it.
*All core platform bugs fixed at no charge, always.
Pay-as-you-go
Managed Services
Our team can be added as an extension of yours. From initial build to ongoing operations.
All engagements are quoted separately for transparency.
Full Build & Delivery
We scope, build & deliver based on complexity & scale. Then, we handover cleanly or continue to manage for you. Doesn't scale against your GMV growth.
Partial Scope
Use our team as overflow alongside yours. Useful when you have internal capacity but need specialist depth for specific components.
Ad Hoc Support
Technical work & support provided as your marketplace evolves. No retainer required.
Infrastructure Management
Front-end hosting, repository & CI/CD oversight, and post go-live infrastructure.
Ensuring Client Success at Every Stage.
Your Client Success Manager is your named point of contact. Responsive to ad hoc needs, not just scheduled touchpoints.
Named Point of Contact
Structured partnership meetings to review platform performance, roadmap alignment, and anything emerging on your side.
Monthly Cadence
Forward-looking, not retrospective. Structured reviews across platform health, usage trends, and upcoming priorities.
Quarterly Business Reviews
Critical issues, platform queries, and strategic requests each have a defined route. You know where to go, who picks it up, and what the expected response looks like.
Direct Escalation Path
Common Questions
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Since every marketplace use-case is unique, our deployments vary in integration depth, governance complexity, and managed services scope. The scoping conversation is where we establish what your deployment actually requires and what it should cost.
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Some organisations prefer a variable GMV fee over flat licence fees. We are open to a lower licence offset by a variable transaction component. Flat licensing is our default because we believe it is the fairer long-term model, but if your situation genuinely calls for something different, that conversation happens in scoping.
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A monthly flat fee for marketplace platform access scoped to your usage and deployment complexity. When your marketplace hits an agreed milestones, the licence could step to the next agreed tranche. You know every trigger before you sign, and we review progress at each QBR so nothing catches either side off guard.
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45 minutes with a solutions architect. We map your stack, identify native versus custom integrations, establish governance requirements, and work out whether managed services make sense for your team.
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SOC 2 Type I and ISO 27001 are in progress to be completed Q2 2026. We share current security audit documentation under NDA proactively, before your compliance team asks. Data residency configuration is available for all implementations.
Ready to scope your deployment?
Chat with our solutions architect. We’ll tell you how we can work around your timeline & your stack.